Privacy Policy

Effective Date:09/01/2025
Last Updated: 09/11/2025

Sigma Consulting (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you register for or participate in The Sigma Experience events and use our website.

1. Information We Collect

We may collect the following information when you interact with our website or register for an event:

• Personal Details: Name, email address, phone number, mailing address.

• Payment Information: Processed securely by third-party providers (e.g., Stripe, PayPal). We do not store full payment card details.

• Account Information: Login credentials and account preferences (if applicable).

• Event Participation Data: Event registration history, tickets purchased, and digital content accessed.

• Health & Accessibility Information (Optional): If provided to support your participation in in-person or virtual sessions.

2. How We Use Your Information

We use your information to:

• Process registrations, payments, and provide access to events.

• Deliver event-related communications, including confirmation emails, updates, and reminders.

• Provide access to digital content (e.g., workbooks, videos, integration kits).

• Respond to inquiries or customer support requests.

• Improve our services, content, and website experience.

3. Sharing of Information

We do not sell or rent your information. We may share your data only with:

• Payment Processors (e.g., Stripe, PayPal) for secure transactions.

• Event Technology Providers (e.g., Zoom, Google Meet) for virtual event hosting.

• Service Providers who support our operations (website hosting, email delivery).

All third parties are required to protect your information and use it only for the agreed purpose.

4. Digital Content Access

If you register for an event, you may receive access to digital content (such as workbooks, videos, or resources). These materials are for your personal use only and may not be shared or redistributed. Access to digital content may be limited to your registration account.

5. Data Security

We use industry-standard measures to safeguard your data, including SSL encryption on our website. While we take reasonable steps to protect your information, no system can be guaranteed completely secure.

6. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Policy or as required by law. If you wish to have your data deleted, you may contact us directly.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your data, subject to legal or contractual restrictions.

• Opt-out of promotional communications.

8. Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and track website performance. You may disable cookies in your browser, though this may affect site functionality.

9. Children’s Privacy

Our events and website are not directed at children under 13. We do not knowingly collect information from children without parental consent.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

📧 info@thesigmaexperience.com